SERVING ALL OF FLORIDA · THE PROTECTION PROS

24/7 Emergency Fire Protection Service

Call Omega for urgent commercial fire alarm and sprinkler service needs. For fire, smoke, or immediate danger, call 911.

Tell us what has happened

Call 877-410-FIRE with the property address, affected system, panel messages, and visible conditions. Include an on-site contact who can arrange access.

Coordinate the property response

An impaired system may require coordination with the monitoring provider and local fire authority. The authority determines any temporary protection requirements.

Plan corrective work and follow-up

After the condition is assessed, review the proposed repairs, access needs, and any retesting or reporting required for the work performed.

A clear next step when your system needs attention

For a fire, smoke, or immediate danger, call 911. For a fire protection system problem, call Omega and describe the affected system, panel messages, property address, and any recent work or storm damage.

Impairment follow-up and documentation

An out-of-service system needs more than a portal upload. Contact the local fire authority and your monitoring provider as appropriate for instructions on notifications and temporary protection measures. We can help document service findings and coordinate repair follow-up; the fire authority determines any fire watch requirements.

The Compliance Engine reporting & support

Received a notice from The Compliance Engine by BRYCER? Omega can help you understand the request, organize inspection documentation, and coordinate report submission and deficiency follow-up for the work we perform where that reporting system is required. Share the property address, notice, and prior report when booking.

Reporting requirements vary by fire authority and system type. Pinellas Park and East Lake Fire Rescue are local examples that use The Compliance Engine. A submitted report records the findings; repairs, any required retesting, and fire authority review may still be needed.

Local requirements. Property-specific guidance.

A Tampa mailing address does not always mean the City of Tampa is the reviewing authority. The county, city, or fire district serving the property may have its own procedures and local amendments. Send us your service address and any notice so we can help clarify the next step.

Ready to get started? Request service online or call 877-410-FIRE (3473). Include any reporting deadline in your request.

Local resources: Florida State Fire Marshal code information · Pinellas Park reporting · East Lake reporting

One company for your property’s fire protection.

Coordinate your systems, service visits, reporting, and approved repairs with Omega. Call 877-410-FIRE (3473) or send a service request with your address and any deadline.

Your requested service date is not a confirmed appointment. Our team will confirm availability and scheduling.